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SUPPORT / MAINTENANCE

 

BESPOKE SERVICE

Some customers have specific maintenance requirements and our bespoke service is designed to cater for these individual needs. Maxim will discuss your requirements in detail and then provide a support contract tailored to your company’s needs.

FIXED CONTRACTS

Maxim offer a choice of four contracts. These contracts have been developed to coincide with the requirements of most companies. They offer a complete service and support arrangement to provide the most efficient and effective service available.

AD-HOC

A repair service is available to those companies that would like maintenance and repair as and when required

FIRMWARE & SOFTWARE UPGRADES

Maxim has the technical expertise to update your equipment to the latest specification. This will ensure its operational functionality is at its best possible level, giving you the confidence that your equipment is working at maximum performance.

PRINTER & EQUIPMENT UPGRADES

Maxim can help to extend the operational life of your mission critical equipment and printers by specialist refurbishment. By enhancing the performance of your equipment, we can help you obtain the maximum return on your hardware investment whilst improving output.

 


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FIRST TIME FIX

Maxim maintain high ‘first time fix’ service levels, enabling your business to run efficiently with the minimum amount of disruption

 

WORKSHOP REPAIRS

We have a highly trained in-house technical team, using the latest ATE technology to repair your equipment, providing extended life to your equipment backed up by years of practical experience.

If down time is a problem take advantage of our advance exchange facility to minimise loss of productivity

 

 

 


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